Jira - Integrate with Jira Cloud using oAuth 1

This guide is for Jira Cloud only.  To integrate with Jira Server (on prem or data center), check out our guide here.

This article covers:

  1. Overview of Jira and Dragonboat integration
  2. Setting up Jira Integration (Jira Cloud using oAuth 1)

Overview

  • Dragonboat integrates with both Jira Cloud and Jira Server/ on prem.
  • Dragonboat supports OAuth integration (via Jira API/ application link)

Important Note: You'll need Jira System Admin permissions to set up this integration. If you do not have Jira Admin access but wish to use Dragonboat, you may still use it as a stand alone product and portfolio tool.  You may need to contact the Dragonboat team to turn on/ guide the Jira integration for you.

 

Setting up Jira Integration (Jira Cloud using oAuth 1)

Access: There are two ways to access the Jira integration page: from the Import screen or Settings >> Jira Integration page

 

From the Setting Page, or During Import 

 

1. Enter your Jira URL from Browser

 

Screen_Shot_2021-12-13_at_11.37.42_PM.png

 

2. Click the link at the top that says "Open Jira Application Links Page"

 

Screen_Shot_2021-12-13_at_11.38.20_PM.png

 

3. You should see a similar view below. Enter your Dragonboat link in the open text field and create a new link. If you have a previous link, delete it first. 

 

URL.png

 Troubleshooting Note: If you receive the prompt below it's due to missing the https:// in your URL.

Prompt.png

5. Now, you'll navigate back to your Dragonboat tab to copy/paste the authentication fields. These are generated every time a user attempts Jira integration. If the integration fails to complete, delete the previous integration and start over. 

  • Application Name: Enter the name you want to show in Jira.
  • Application Type: Keep as Generic Application.
  • Service Provider Name: Dragonboat
  • Consumer Key: Copy/Paste from Dragonboat
  • Shared Secret: Copy/Paste from Dragonboat
  • Request Token URL: Copy/Paste from our "Callback URL" field
  • Access Token URL: Copy/Paste from our "Callback URL" field
  • Authorize URL: Copy/Paste from our "Callback URL" field
  • Check the Create Incoming Link Box
  • Press Continue

Fields.png

 

JiraConfig1.jpg

 6. Copy/Paste a few more fields to create the incoming link and you're set!

  • Consumer Key: Copy/Paste from Dragonboat
  • Consumer Name: "Dragonboat"
  • Public Key: Copy/Paste from Dragonboat
  • Press Continue
  • At the end of this process, you will see the Application Link success screen on Jira.

Link_Applications_part_3.png

Success.png

 

 

7. Make sure your popup blocker is turned off, and navigate back to your Dragonboat tab. Click the "Next" button (under all of the information you just copy/pasted, you might have to scroll down)

Next.png

After you select Next, you will see a confirmation screen. 

Please make sure you are logged into Jira on the same browser for this pop up from Jira to appear correctly. 

Allow.png

 

 

Now you're integrated with Jira! What's NEXT?...

Import Epics from Jira to Dragonboat

 

Additional Notes:

  • If you want to disconnect the integration, you can do so under the Settings >> Integration dropdown. Only Admin may set up/ edit integration.
  • If you want to re-integrate, make sure to delete the original application link you set up in your Jira instance.

 

 

 

 

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Please contact us at help@dragonboat.io if you need help. Thank you!

 

 

 

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